In the course of providing its services, including those available through its website www.zeadubai.com, ZEA may collect and process personal data. ZEA acts as the data controller in respect of such processing. The company is committed to protecting the privacy of its customers, prospects, and website visitors, and undertakes to process personal data in compliance with applicable data protection laws in the United Arab Emirates and, where applicable, the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”).
This Privacy Policy applies to all personal data and information that you provide to ZEA in any manner, as well as data collected by ZEA through browsing the website, submitting contact or enquiry forms, subscribing to updates, making transactions, or otherwise interacting with the website.
The entity responsible for the processing of personal data is ZEA, located at Floor C, Emirates Financial Towers, Al Sukook Street, DIFC, Dubai, United Arab Emirates. Any enquiries relating to this Privacy Policy or the processing of personal data may be directed to info@zeadubai.com.
ZEA may collect personal data including your name, postal address, email address, telephone number, and any other information you voluntarily provide through communications or forms. In addition, technical data may be collected automatically when you access the website, including your IP address, browser type, device information, log-in data, and browsing activity. This information is collected for legitimate business purposes, such as responding to enquiries, managing reservations or transactions, improving services, maintaining website functionality and security, complying with legal obligations, and conducting marketing communications where consent has been obtained.
ZEA ensures that personal data is processed lawfully, fairly, and transparently. Personal data is collected for specific, explicit, and legitimate purposes and is not processed in a manner incompatible with those purposes. The company ensures that personal data is adequate, relevant, and limited to what is necessary for the intended purpose, and that it is kept accurate and up to date. Appropriate technical and organisational measures are implemented to safeguard personal data against unauthorised access, alteration, disclosure, loss, or destruction.
When accessing the website, your device is automatically assigned an IP address by your internet service provider. ZEA may record IP addresses for analytical, security, and system administration purposes. IP addresses are not used to directly identify individuals unless required to enforce terms of use, protect users or services, or comply with applicable legal obligations.
The website may use cookies or similar tracking technologies to enhance user experience and improve service quality. Cookies are small text files stored on your device that enable the website to recognise your browser and remember certain preferences. You may control or disable cookies through your browser settings; however, doing so may limit certain website functionalities. The website may also contain links to third-party websites or social media platforms. ZEA does not control and is not responsible for the privacy practices or cookies used by these external websites, and users are encouraged to review their respective privacy policies before submitting personal information.
ZEA retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual requirements. Retention periods are determined based on the nature of the data and the applicable legal obligations.
In accordance with applicable data protection laws, including GDPR where relevant, you may have the right to request access to your personal data, request rectification or deletion, request restriction of processing, object to certain processing activities, request data portability, withdraw consent where processing is based on consent, and request not to be subject to automated decision-making. Requests to exercise these rights may be submitted in writing to info@zeadubai.com, and proof of identity may be required where appropriate.
ZEA places high priority on the security and confidentiality of personal data and takes all reasonable steps to ensure its protection. Users are encouraged to safeguard their login credentials and to log out of accounts and close browser sessions when using shared devices.
ZEA reserves the right to update this Privacy Policy from time to time by publishing a revised version on the website. Users are encouraged to review this page periodically to remain informed of any changes.
For any questions regarding this Privacy Policy or the handling of personal data, please contact ZEA at Floor C, Emirates Financial Towers, Al Sukook Street, DIFC, Dubai, United Arab Emirates, or via email at info@zeadubai.com.
